Your Signpost Service
How we are performing for you
Customer Service Charter
Our charter was developed with residents and sets out the levels
of service you should expect from us click
here for more information.
Annual Performance Reports
Every year we publish an annual performance reports for our
customers, regulators and partners. Information sheets on 'How We
Are Doing' (2010/11) will shortly be uploaded to our
website.
Performance Benchmarking
Each year we commission research to compare our services and
costs with other landlords:
TSA - Landlord comparison website
This website lets you compare us with other Landlords in your
area: