Ways to Pay Your Rent and Service Charge
You can make payments in a number of ways and for each payment
method the cost to the Associations per payment is shown.
Direct Debit
Cost to the Associations: 4 pence
This is the Associations preferred method of payment as you
only need to sign a direct debit mandate once and we will do the
rest. It is also the cheapest way for the Associations to collect
your rent and service charge, helping to keep down costs and
provide you with value for money.
Payments are collected automatically from your bank or building
Society on the 1st or 15th of the month, whichever date you prefer.
The Direct Debit system is guaranteed by the banks and building
societies.
The Association will always notify you of any changes to the
amount to be collected. Direct Debits are available to most
residents of the Associations.
Internet Banking
Cost to the Associations: 7 pence
Payment via Internet
Banking – Please contact the Property Income Team on 01258 484800
for further details on the information you will require for
this.
Standing Order
Cost to the Associations: 7 pence
Standing order payments
are operated by many Banks and Building Societies. If you pay your
rent and service charge by standing order you will need to amend
your payments as the Association is unable to do this for you.
Cheques by Post
Cost to the Associations: 10 pence
Cheque
payments may be posted quoting your reference number, name and
address on the reverse of your cheque. For security reasons please
do not send cash or your Giro swipe card through the post. Cheques
should be made payable to either: Signpost Housing Association Ltd
or Signpost Care Partnerships Ltd.
Debit Card
Cost to the Associations: Payments by Telephone 25 pence
Please telephone 01258 484800 and have your Debit Card
and reference number available.
In Person
Cost to the Associations: cash 26 pence / debit card 25
pence
Payments may also be made in person by using a debit card,
cash or cheque with your Giro swipe card at our registered office
Signpost House, Sunrise Business Park, Blandford Forum, Dorset,
DT11 8SA.
Online Payment
Cost to the Associations: 31 pence
Online payments can be made through BillPay
a secure internet payment site run by our partner Santander. You
will need your bank details and your tenancy number at hand when
you do this. Please make sure you select the
correct company to make payment to and check your tenancy
number carefully when using the system as this is how we can
tell the payment is from you. Visit www.billpayment.co.uk and
register to use this service.
Giro Swipe Card
Cost to the Associations: 47 pence
A Giro swipe card may be used to pay your rent at any
Post Office or Payzone point in the country or at Signpost House,
Sunrise Business Park, Blandford, Dorset.
What you need to know leaflet: How to use your Payment Swipe
Card (PDF)
Let us know
If you know of additional payment methods that you would like
the Associations to introduce which are not listed please contact
us on 01258 484800 or click on Comment below to complete the online
form.
We welcome your views and ideas – they help us to improve our
services