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Mutual Exchange

If you are a tenant of Signpost Housing Association, another Housing Association or a Local Authority, you may be able to swap your home with another tenant.  This is called a Mutual Exchange. 

All assured and secure tenants have the right to exchange properties with another tenant of Signpost Housing Association, another housing association or a local authority.  We may refuse an exchange in certain circumstances, for example:

  • If any party is in breach of their tenancy
  • If the exchange would lead to overcrowding or under-occupation
  • If the property is designed specifically for people with special needs which the person moving into the property doesn't have
  • If you have an assured shorthold tenancy (e.g. starter tenancy), or a licence

 

You can arrange a mutual exchange with other tenants of Registered Social Landlords. You are responsible for finding an exchange partner. You can do this in a number of ways:

  • You can advertise in the local press or in local shops
  • Some local housing association offices hold exchange registers or will know of other tenants looking for an exchange.
  • The local authority housing office may hold a register of their tenants who are looking to exchange
  • Look at the Home Swapper website, it will provide a list of swapping opportunities across the country (if you are a Signpost Housing resident this is a FREE service).

 

When you have found someone to swap properties with you should arrange to view the property to make sure that it is what you are looking for. It is important to remember that when you move into an exchanged property you take it “as seen”.

Both exchange partners need permission of each landlord. Tenants who exchange without contacting their landlord, or before receiving permission or before the exchange papers are signed lose security of tenure and can be considered squatters.

When we receive the completed application forms from both exchange partners you will be contacted by your Housing Officer to arrange a visit to your home. We are required to produce a report for the landlord of your exchange partner which includes information on the condition of your property and the way your tenancy has been conducted.

If you receive permission you must agree a provisional date for exchange. Once all the documents are signed, the exchange can go ahead.

To find out more about mutual exchanges or to request an application form, call 01258 484800or email us at CustomerServices@sha.co.uk



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