/ /

Resident Responsibility

The list below indicates which repairs residents are responsible for.

Residents are responsible for:

Repairs required due to neglect or damage, both deliberate and accidental to:

  • structure of the property
  • external fittings
  • internal fixtures and fittings
  • heating / hot water

 

In addition residents have a specific responsibility for the following repairs:

External Fittings

  • Garden maintenance
  • Drain blockages within the property boundary up to the connection to the main communal drain run (i.e. the manhole or connection piece if connected directly into the drain). This will include the clearing of all blockages from the internal fitting (bath, wash basin, toilet, sink), the clearing of gullies and the pipe run to the main drain
  • Washing lines
  • Sweeping of chimneys / flues
  • Clearance of all rubbish except that arising from works undertaken for Signpost Housing Association

Internal Fixtures and Fittings

  • Decoration
  • Keys, replacement and/or additional, including gaining access if required
  • Broken glass
  • Bath, wash basin, toilet, sink blockages
  • Toilet seat and fittings
  • Bath, Sink and Wash Basin plugs and chains
  • All aerials excluding communal facilities
  • Replacement light bulbs and tubes
  • Replacement batteries
  • All repairs required to fixtures and fittings owned by the resident, both fitted as ‘new’ by the tenant or ‘gifted’ by the Association
  • All works, both repair and replacement to disabled facilities provided under the Disabled Facilities Grant (DFG) except where the tenancy has changed and the facilities have been left for the incoming resident
  • All works required to remove pests including wasp and bee nests, ants, rats and mice

 

Contact Us

  • Signpost Housing Association
  • Signpost House
  • Sunrise Business Park
  • Blandford Forum
  • Dorset
  • DT11 8SA
  • Tel: 01258 484800
  • Fax: 01258 484840