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Grounds Maintenance Tendering

Resident Consultation

Work on re-tendering our grounds maintenance service is now almost complete.  We are hoping to have the new contractor(s) in place by 1 April 2010. 

The work started last summer when we sent out a questionnaire to all residents who receive a grounds maintenance service asking them for their comments on the current service and for a revised specification of works.  Around 3,000 questionnaires were sent out and the response was brilliant with 570 survey forms being returned. 

The Planned and Response Repairs Review group (PARRR), which is an officer and resident group, nominated a ‘sub group’ to work on the re-tendering exercise with our consultant, Peter Bird.  In order to get representation across the stock some other residents were invited to join the sub-group. The sub-group used the comments from the survey to produce the new specification.

The next step was to carry out a formal consultation exercise with residents who pay a service charge for their grounds maintenance service.  This is a legal requirement.  At the same time we also carried included all other residents who receive a grounds maintenance service as we felt this was good practice and would help ensure that all views were taken into account.

A number of constructive comments came out of the consultation and the sub-group agreed further changes to the specification of works.

While all this was going on we advertised for expressions of interest in the new contract and 28 companies replied.  The sub-group had agreed a scoring method for doing the short listing and eight contractors were invited to submit a tender for the work.  Three decided not to submit a tender. 

Those tendering were asked to submit prices for the work and answer questions that were designed to allow the sub-group to judge the quality of the organisations and three references were taken up for each organisation. 

The tender submissions were assessed by the sub-group who evaluated these three aspects: price, quality and references.

Those tendering were asked to price for three levels of service: a standard agreed by the residents’ group, an enhanced service and a reduced service.  The work has been split into three contract areas

  • Dorset
  • North Devon and North Somerset
  • South Devon and South Somerset 


Before awarding the contracts we are legally required to carry out a final consultation exercise with those residents who pay a variable service charge for the service.  Again, in order to make sure that all our residents have an opportunity to comment, we are also consulting with all other residents who receive a grounds maintenance service. 

This final round of consultation ends on 19 March 2010.  We will then take account of those comments made prior to awarding the contracts.

All residents included in this final round of consultation have been sent a number of documents including to following PDF documents for you to download:

They have also been sent details of the tender submissions from those contractors who submitted a price for their specific contract area and have been short listed for final consideration.

Comments have been invited either in writing or by sending Helen Oram an email. If you are commenting by email please don’t forget to tell us which contractor area you live in.

Contact Us

  • Signpost Housing Association
  • Signpost House
  • Sunrise Business Park
  • Blandford Forum
  • Dorset
  • DT11 8SA
  • Tel: 01258 484800
  • Fax: 01258 484840