Alterations by Customers

Right to Repair

The intention of Right to Repair is to ensure the Association identifies special repairs that give rise to a risk to the tenants health, safety and security and that actions are then followed to remove the risk.

Where full permanent repairs can be completed within the specified time period the Association will try to do so. In some instances however, permanent repairs may not be possible within the timescale. In these circumstances temporary emergency work will be completed within the timescale. These temporary repairs will then be followed up by a permanent resolution of the problem. An example of this would be an insecure door or window. This would be a qualifying repair. The qualifying repair would be completed by temporarily securing the door or window. Subsequent orders (non qualifying) could then be placed for a more permanent repair.

The definition of a qualifying repair is a repair that does not cost more than £250 They are also repairs that if not carried out in a specified period, are likely to jeopardise the health, safety and security of the tenant.